Frequently Asked Questions
What types of cannabis accessories do you offer?
We provide a wide range of accessories, including vaporisers, grinders, rolling papers, bongs, pipes, and storage solutions, all designed to enhance your cannabis experience.
Are your products legal in the UK?
Yes, all our products comply with UK laws and regulations. While cannabis remains controlled without a prescription, accessories like grinders, pipes, and vaporisers are legal for sale and possession.
Do you sell cannabis or CBD products?
No, we do not sell cannabis or CBD products. Our focus is solely on providing high quality accessories that are right for you.
How can I choose the right vaporiser for my needs?
Selecting a vaporiser depends on factors like portability, ease of use, and budget. Reach out to our team that can assist you in making an informed decision.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards and secure online payment options, ensuring a seamless checkout experience.
Why does the transaction appear as Maxse Green Innovations on my bank statement?
When you make a purchase from A Bong Shop website please note that your bank statement will display the charge under the name Maxse Green Innovations
We understand the importance of both clear communication and discretion. We've chosen this billing name to ensure your privacy and letting you know to avoid any surprises when you review your bank statement. If you have any questions or concerns about your purchase or the billing name, please don't hesitate to reach out to our customer service team.
Is my purchase discreetly packaged?
Absolutely. We prioritise your privacy by using plain, unmarked packaging for all deliveries.
Do you offer international shipping?
Currently, we ship exclusively within the UK but please contact us and we can sort something out.
What is your return policy?
We offer a 30-day return policy for unused and unopened items. For detailed information.
How can I clean and maintain my accessories?
Proper maintenance extends the lifespan of your accessories. We recommend using appropriate cleaning solutions available in our collections.
